Frequently Asked Questions
Can't find what you're looking for? Send us an email!
When will my order ship?
Each artist ships from their respective studio, so shipping times will vary. If you purchase from multiple artists in a single transaction, your pieces will ship separately. Tracking information is provided via email once your order is on its way!
What is your return policy?
All artwork is final sale and we cannot accept returns on any artwork purchases. All artwork is carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt. Please note any damages at the time of delivery.
If a defect is discovered upon delivery, please contact us within 24 hours.
Do your artists do commissions?
Many do! Please email us at hello@shopdocent.com and we'll go from there.